Returns & Exchanges
We want you to be completely satisfied with your Rhoback gear, which is why we offer a seamless 30-day window for returns and exchanges. All items must be in their original, unwashed condition with tags attached to be eligible for a full refund.
Return Process
- 1.Start Your Request
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
- 2.Select Items
Choose the specific items you wish to return or exchange and select your preferred resolution, such as a different size or a refund to your original payment method.
- 3.Print and Pack
Download and print your prepaid shipping label, then securely package your items in the original mailer or a box of your choice.
- 4.Ship It Back
Drop off your package at any authorized carrier location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.